Enquiries & Feedback
If you can’t find the answer to your question in the FAQ’s then please fill in the below enquiry form, and we will reply as soon as we can.
| General Enquiries | Postal Address | ||
|---|---|---|---|
| Phone | 09 415 8500 | PO Box 303 018 | |
| Toll free phone | 0800 332 228 | North Harbour | |
| Fax | 09 478 1456 | Auckland | |
| Toll free fax | 0800 550 048 | 0751 | |
| customer.care@gilrose.co.nz | New Zealand | ||
| Lending Enquiries | Collections Enquiries | ||
| Phone | 09 415 3878 | Phone | 09 415 8500 |
| lending@gilrose.co.nz | collections@gilrose.co.nz | ||
| Sales Enquiries | Personal Loan Enquiries | ||
| Phone | 09 415 3875 | lending@gilrose.co.nz | |
| sales@gilrose.co.nz | |||
| GilroseFinance | |||
Call Centre Business Hours:
| Monday | 8:00 am - 5:00 pm |
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
Lending Business Hours:
| Monday | 9:00 am - 6:00 pm |
| Tuesday | 9:00 am - 6:00 pm |
| Wednesday | 9:00 am - 6:00 pm |
| Thursday | 9:00 am - 9:00 pm |
| Friday | 9:00 am - 9:00 pm |
| Saturday | 9:00 am - 6:00 pm |
| Sunday | 9:00 am - 6:00 pm |
Collections Business Hours:
| Monday | 8:30 am - 5:00 pm |
| Tuesday | 8:30 am - 5:30 pm |
| Wednesday | 8:30 am - 5:30 pm |
| Thursday | 8:30 am - 5:30 pm |
| Friday | 8:30 am - 5:30 pm |
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